Contact & Support Center
We're here to help • VVID Partner Support & Operations
Whether you need assistance with an ongoing service order, attendance punching, vendor affiliation, or payout settlements, our dedicated partner support team is available to assist you.
Support Channels
Helpline:
+91 11 4084 4084 (Toll-Free / Operational Support)
WhatsApp:
+91 98765 43210 (Field Dispatch & SOS)
Email:
support@vvid.in / operations@vvid.in
Working Hours:
Monday to Saturday: 8:00 AM – 10:00 PM IST (Emergency Dispatch: 24/7)
Office Location & Headquarters
Entity:
VVID Command Center • Focus IT Solutions Private Limited
Address:
VVID Hub, Commercial Complex, Connaught Place, New Delhi – 110001, India
Grievance Redressal Officer
In accordance with the Information Technology Act 2000 and consumer protection guidelines, the details of the Grievance Officer are as follows:
Officer: Naveen Sharma (Head of Partner Relations)
Email: grievance@vvid.in
Response SLA: Acknowledgment within 24 hours; resolution within 15 business days.